FAQs - Frequently Asked Questions
Below are the FAQs & some common concerns of our clients, if you have other questions, please just fill in the form below or send it directly to firstname.lastname@example.org
Currently we don't have any physical stores or showrooms. All orders take place online, here through our website.
Placing an order takes a few minutes on our website. Simply select all the products you want from our shop, by clicking “add to cart” on each of the products, then go to your “cart” page and click on “proceed to checkout”. Now fill in your personal information & address details, then complete your order and you are done! Your order is now in our system and will be processed.
We have both options, you choose while checking out your order either it gets delivered to your doorstep or you come pick it up from our warehouse.
You always get the option, while checking out your order, to choose "cash on delivery" or pay online using your card through "Accept Payments" (Visa & Master Card are accepted).
Delivery takes up to 10 business days (weekends and official holidays are excluded). If your order includes chairs or "by order" products, the delivery might take up to 3 weeks.
If you don’t like it or if there’s anything wrong with the product, our return/exchange policy is very simple. You get your full money back or exchange the product for a similar or a different one. *Returning the order on-door is free of charge.
You can exchange or return the product within 14 days of receiving it. If you wish to exchange it for another product, the exchange fees will be the shipping fees only + the difference in price if any.
Let us know if you have any specific questions.
We will get back to you as soon as we see it.